Customer Service

LVSI BRIDAL Delivery and Returns

We hope you love shopping with LVSI BRIDAL. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Our products distributed to all over the world, shipped with DHL(2-5 business days). To ensure that your items arrive in time for your event, refer to the estimated delivery dates quoted in your shopping bag, as many of our styles are made to order. We take great care to ensure the quality of each product and prepare it for shipping, and we appreciate your patience while we process your order.

Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.

Packaging and Delivery

Packaging Details: 1pcs/bag, 10pcs/ctn
Delivery Time: 30days

Please allow additional processing time for special order and personalized products, as they are made just for you.

Returns and Replacements

We want you to be completely happy with your LVSI BRIDAL order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise and customized merchandise cannot be returned. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your LVSI order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for LVSI BRIDAL to process your return.

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